Making the Transition from Staff to Supervisor Seminar
March 2, 2017
8 am – 3 pm
Wallace State Community College
You won’t believe how much great advice, information and knowledge you’ll gain in just one day! We’ll show you how to:
• Identify your personal roadblocks to leadership success, and rid yourself of them forever!
• Take on a new position of authority without coming across as bossy, smug or domineering
• Master six critical steps that will help you shift your mental focus from staff member to supervisor
• Avoid the most common pitfalls involved in this type of transition
• Recognize and manage the different work/personality styles of your employees
• Build trust and gain respect through your new relationships
• Hone your communication skills - essential for every effective manager!
Who should attend?
Anyone who is soon to move into a manager or supervisory role, or has been a manager or supervisor for a year or less will benefit greatly from this course. Team leaders, department heads, and those making the move to senior positions within their departments will also benefit.
Key learning points …
• How to communicate effectively as a manager
• When to be flexible, and when to stand firm
• Five steps for building trust and gaining respect
• How to develop your own management style
• Getting results through others — motivation techniques that work!
• The truth about discipline — how to handle uncomfortable situations
• What every manager must know about hiring and firing
• Time management skills that really work
• And much, much more!
As a result of this training, new or soon-to-be managers will learn to…
• Deal with jealous or resentful coworkers to earn their trust and respect
• Master delegation and organization skills that are essential when managing others
• Use praise to reward and motivate
• Think like a leader instead of a follower
Managing Your New Employees…
• Make the transition from worker to authority figure without being domineering or bossy
• How to deal with the person who wanted the job you just got
• The keys to managing people with more experience than you
• Learn to identify and understand your behavioral and communication styles — and modify them if necessary
• Recognize and manage the different behavioral/communication styles of your employees
• How to use style flexing for optimum effectiveness
• Five steps for building trust and gaining respect — even among less-than-cooperative employees
• Delegating – Great, now I get to give others the jobs I don’t like, right -- Learn the secret to using authority for getting the best out of others
• The how/why of avoiding the “I” and “my”
• The secret of success: getting results through others’ efforts, instead of your own
• How to properly use feedback for optimal performance
• The art of appreciation – when, where, and how to praise
• How to recognize, motivate, and turn around under achievers
• How to discipline without being punitive Transitioning from buddy to boss -- can we still be friends?
• Avoid the four most common pitfalls involved in this transition
• Learn the six critical steps that will help you shift from staff member to supervisor
• Applying your old skills in your new job – what do you change and what do you keep the same?
• Management by objectives for first-time supervisors
• Performance management fundamentals for first-time supervisors
• How to go about changing your focus from “depth of knowledge” to “breadth of understanding”
• How to manage others successfully if you are wearing two hats: worker and supervisor
• More work, responsibility and pressure – how to stay on top of everything without losing your cool
This seminar will be conducted by trainers from Fred Pryor Seminars/CareerTrack. Fred Pryor Seminars/CareerTrack, divisions of Park University Enterprises, Inc. is an approved provider of Continuing Education Units (CEUs), credits approved by the Project Management Institute (PMI)®, the HR Certification Institute (HRCI), and the National Association of State Boards of Accountancy (NASBA). This course qualifies for 6 CPE credits.
Corporate Members of the Wallace State Alumni Association receive free registrations as follows:
• Level 1 – Two free registrations
• Levels 2 and 3 – One free registration
Non-member fees: Registrations prior to November 1, 2016 $179 per person
Registrations after November 1, 2016 $199 per person
Time for lunch will be allowed during the seminar, however it is not included in the registration fee.
For more information or to register:
Call 256-352-8071 or Email Ladonna.email@example.com